Telus customer service Can Be Fun For Anyone

Telus customer service Can Be Fun For Anyone

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• At this point, I come to feel I'm being misled and mistreated. Inspite of various phone calls and escalations, I continue to don't have clarity on my savings or a good resolution to my fears.

Also, our telephone line to your house came down in a windstorm another night time, as did our neighbors. We don't make use of a landline any longer, however the cable is in the street and nevertheless connected on the home stop. I prompt that they just remove it totally. They stated as I did not have an Energetic landline, they might not send a technician out to scrub up the wire in the middle of the highway.

• A colleague who is also a Telus customer confirmed me his approach aspects, and He's obtaining an identical strategy for drastically considerably less without needing to buy devices, which contradicts what Abdul informed me.

I called Telus CS at eight.55AM Mountain time they usually hanged up on me, stating that I need to call during "typical office several hours". Is this for genuine?

• I in the beginning renewed my agreement immediately after Talking by having an agent named Abdul, who gave me a offer that I recognized, even though it couldn’t match a proposal from Rogers.

 As for loyalty, there isn't telus billing support any this kind of matter anymore.  Undergoing a similar point with my Telus dwelling services.  I’m carried out with them consistently rising my settlement pricing.  Likely again to Shaw when my deal operates out.  

Payment impacting alterations would require a telephone get in touch with but ahead of undertaking that, have you tried out the payment arrangement choices on line?

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I needed to Make contact with CS nowadays with Chat as well as the department I would like to speak to is simply out there by phone. The CS on Chat arranged a simply call back again at an arranged time slot. When that Division named me later on I received everything sorted out.

Car-advise will help you immediately slender down your search engine results by suggesting probable matches as you form.

My expert aided me with my problem and answered all of my observe-up inquiries. You may have the top people Doing work for you!

I want a contact from somebody who has some choice earning energy on how I'm able to close my accounts and become finished with Telus.  

Be aware: if the topic just isn't however lined by TELUS Specialist Messaging, you'll be delivered which has a callback selection.

I had some slight problems but I'd Definitely no idea how to repair them. Then, my co-employee recommended me of your respective service. Your staff members were very affected individual and practical! Because of all of them!

Yeah, I’m binding by a two year agreement regrettably, I’m only 4 months in, but I did get somewhere. I suppose The manager Place of work termed me right now so I've a cellular phone discussion with him in an hour or so. We’ll see how that goes.